Privacy Policy mc2 — User Data Protection
This page explains how mc2 collects, uses, stores, and protects the personal information of Malaysian users. Please read it carefully to understand your rights and responsibilities.
Information We Collect
When you register and use the mc2 platform, we collect the following categories of information:
- Account information: Username, Malaysian phone number, encrypted password, and identity verification details required to comply with standard security procedures.
- Device and browser information: Device type, operating system, browser version, IP address, and other technical details that help us identify technical issues and ensure platform compatibility.
- Local payment information: Transaction details in MYR via DuitNow and FPX, including transaction reference numbers and amounts. We do not store your full card number or banking password.
- Usage data: Pages visited, games played, session duration, and usage patterns that help us improve the overall user experience.
- Cookies: Session cookies and preference cookies that help the platform remember your settings and ensure a smooth login experience.
We only collect information necessary for legitimate platform operations and do not collect data beyond what is required for those purposes.
Purpose of Data Use
Information collected by mc2 is used for the following purposes:
- Creating and managing user accounts and ensuring secure login.
- Processing deposits and withdrawals in MYR through supported payment methods.
- Delivering relevant promotions, bonuses, and offers to eligible users.
- Improving platform performance, identifying technical bugs, and enhancing the user interface.
- Complying with Malaysian legal and regulatory requirements applicable to financial services and online entertainment.
- Contacting users regarding account issues, transaction confirmations, or customer support responses.
Mc2 will not use your information for any other purpose without your prior consent, unless required to do so under Malaysian law.
Cookies & Usage Tracking
The mc2 platform uses cookies to keep core functions running smoothly. The cookies we use include:
Keeps you logged in during an active session. These cookies are deleted automatically when you close your browser.
Remembers your preferred language and display settings so you don't have to reconfigure them on every visit.
Aggregated usage data is collected to help us understand which parts of the platform are most frequently used.
You can control or block cookies through your browser settings. However, some platform features may not function properly if cookies are fully disabled.
Data Storage & Security
Mc2 stores all user data on servers protected by SSL encryption and strict network security layers. User passwords are stored in hashed form and cannot be read by anyone — including our internal team.
Payment information involving MYR transactions is processed through DuitNow and FPX channels, which comply with Malaysian financial security standards. mc2 does not store users' bank card numbers or online banking credentials.
User data is retained for as long as the account remains active. Once an account is closed, data will be kept for the period required under Malaysian law before being securely deleted.
Sharing Information with Third Parties
Mc2 does not sell, rent, or share users' personal information with third parties for marketing purposes. Information is only shared in the following limited circumstances:
- Payment providers: Transaction details are shared with DuitNow, FPX, and the relevant banks solely for the purpose of processing your deposits and withdrawals.
- Legal requirements: mc2 will disclose information to Malaysian authorities if required by a valid court order or official regulatory request.
- Technical maintenance: Technical service providers involved in platform operations may require access to certain data, subject to strict confidentiality agreements.
In all of the above cases, we ensure your information is protected to a standard equivalent to mc2's own security practices.
User Rights Over Personal Data
As an mc2 user in Malaysia, you have the following rights regarding your personal information:
You may request a copy of the personal information we hold about you at any time by contacting customer support.
If the information we hold is inaccurate or outdated, you have the right to request a correction through your account settings or by contacting customer support.
You may request account closure and deletion of your personal data, subject to any record-keeping requirements mandated by law.
To exercise any of the rights above, please contact the mc2 support team by email at: [email protected]. We will respond within a reasonable timeframe in accordance with your request.
Privacy Policy Updates
Mc2 reserves the right to update this privacy policy from time to time to reflect changes in Malaysian regulations, technology, or our operational practices. The latest version will always be displayed on this page with a clear revision date. We encourage users to check back periodically.
If you have any questions about this privacy policy or how mc2 handles your data, please contact us at [email protected]. For more information on using the platform, visit the FAQ us.